Postal service fêtes
THE INCREASED focus on staff development and welfare in the postal service has
once again created a favourable spin-off a formal thank-you celebration
to the many hard workers who have helped develop and sustain the organisation.
Delivers Harry Potter to Eager Customers Worldwide
Information received through the Universal Postal Unions (UPU) corporate
communications unit indicates that the harmony between the global postal service
and e-shoppers is at an all time high.
Sports Club Launches its Summer Rally
Apart from the usual prevailing
excitement prior to the much anticipated launch of
the Post and Telecommunications Departments
Sports Clubs Summer Rally, there
was heightened anxiety awaiting the revelation of
the dress parade winner and an address
by the Guest Speaker, two of many elements being
introduced to spice things up this year.
Exhibition and Sale of Abolition Postage
Stamps, Books This Saturday
The public is invited to view an exhibition on the Trans-Atlantic Trade in Africans,
and purchase recently released (June 2007) postage stamps highlighting the Abolition
of the Trans-Atlantic Trade in Africans.
Scouting Postage Stamps Released
To mark the centenary of the foundation of the Scouting
movement worldwide, and to commemorate this event, the Jamaican
postal service released four postage stamps and a Souvenir Sheet
at a ceremony held on Monday July 9, 2007, at the Scouting Associations
Postal Service presents Cricket
World Cup 2007 Stamps to Jamaica Trade & Invest
Jamaica Trade and Invest (JTI) was recently highlighted
by the postal service for its role in generate creative Jamaican
designs that inspire investment. JTI, an agency within the same Ministry
as the postal service Ministry of Industry,
Technology, Energy and Commerce received a framed set of officially licensed
Cricket World Cup 2007 postage stamps.
Jamaica Trade & Invest
receives CWC souvenirs
JAMAICA TRADE and Invest (JTI) was recently lauded by the postal service for
its role in generating creative Jamaican designs that inspire investment.
CWC stamps make great souvenirs
THE JAMAICAN postal administration released its Cricket World Cup 2007 series
on Wednesday, February 28.
Global Parcel, Letter Volumes Trending upwards.
on analyses of the world postal statistics for 2006 published
by the Universal Postal Union (UPU), globally, l etter
volumes are showing growth that could not truly be stated
as a 'surge', but the increase is encouraging.
Notably, parcel volumes continue to climb and postal
services' revenues are also up.
These three major trends are noteworthy
and of value to business interests, as mail communications
in a global perspective is a good indicator of the sustained
relevance of this communications format, and provides the
business world with a tool for estimating the vibrancy
of inter-continental, regional and national commerce.
A Listing of Jamaica Post's Services
have prepared a list indicating the variety of services
(by category) showing how we can assist customers.
This allows you, the customer, to realise the numerous
ways that Jamaica Post provides solutions to your needs.
Choose services from our core business focus - mail communications - to
supplementary communications involving elements of
e-commerce facilitated by information communications technology
Letter Box MUST be at your Gate for delivery
Deputy Postmaster General (Administration), Mrs
Glennamoe McNabb, is 'talking tough' regarding the long-standing
need for postal service customers to have a letter box
installed at their gate to receive mail.
The postal executive indicated
that the previous stance of a plea for conformity has now
shifted to a policy decision. She stated: "The postal service,
being mindful of our mandate to deliver to the address
- and by that I mean at
the gate, not the front porch or the receptionist's desk - is
seeking to effectively perform its communications role
while protecting team members.
Delivery by Christmas Day? Go Guaranteed!
the season of good cheer, and to ensure that you stand
a good chance of having your Christmas day message or
gift being delivered before the special day, post it before
it's really too late.
Note that the postal service is used
to getting this 'mad
rush', and has put plans in place to accommodate the
expected surge in mail, but unless you send it by a time-guaranteed
mail service it is possible that it may not reach in
time. Want to ensure that it reaches? Then go with the
expedited mail services that provide a delivery deadline:
guaranteed! Locally: use Zip Mail or Zip Courier. For
overseas items, send via DHL, our corporate partner.
Post Office: Not just 'your usual' Mail
Jamaica Post's core business is facilitating
mail communications, and in that regard has established a
range of services that enables individuals and organisations
to keep in touch and exchange products and services, both
locally and overseas. As a result of factors within the global
environment, the Jamaican postal service is constantly enhancing
its range of mail communications services. Modernisation
has created new and novel ways to add value for customers.
Mrs Pamela Lee-Blake (left)
accepts an Express Mail Service (EMS) package from
a customer at the Liguanea Post Office in this
file photo. Given the usually large mail volume
at this time of year the Postal Service suggests
that if it is vital to have your mail item delivered
within a specific time, then it is best to use
one of their time-guaranteed mail products: Zip
Mail or Zip Courier locally, and DHL for overseas.
Although Express Mail Service (EMS) does not offer
a time-guarantee for delivery it is expected to
reach addresses in the USA, Canada and the United
Kingdom within a week and you can track the EMS
item on the Internet yourself at www.jamaicapost.gov.jm.
Christmas 2007 Stamps released
A new postage stamps
series was released on Friday November 9, 2007, to herald
the approaching Christmas season. This year, the floral
design once again accented the stamps, but of the four
stamps, three are orchids and the other - 'mountain pride'
- is a unique flower. In his welcome, Vivian Crawford,
Executive Director of the Institute of Jamaica , commended
the postal service for highlighting and preserving many
facets of Jamaica through the use of themes presented
in postage stamps.
Guest speaker at the ceremony held in the Lecture Hall
at the Institute of Jamaica in Kingston , Keith Goldson,
spoke with passion of the dire need for the entire nation
to protect the range of floral species that grow in special
or even distinctive environments. He posited that elements
such as soil type, elevation and climatic conditions directly
affect the potential for any plant taken from its natural
habitat to thrive elsewhere.
Post now sells JUTC Smart Card (view pdf)
Postal Corporation of Jamaica (Post Corp) provides sales
of the Jamaica Urban Transit Company's (JUTC) Smart
Card to its mutual customers. JUTC's Smart
Card complements the suite of services available at select
Post Corp locations.
Pensioner's Agent Must be Registered
are times when a Government pensioner will find it inconvenient
to visit the Post Office to collect his/her monthly pension.
In such cases, the pensioner must appoint one specific person
to act as an AGENT. The agent will be responsible for enchasing
the pension voucher at the Post Office, but in order to facilitate
this, he/she must be registered with the National Insurance
Scheme (NIS) at the Ministry of Labour and Social Security.
The 'Agent Application' form (available at any NIS office)
is to be submitted in order for the appointment to take
effect. It is quite easy to complete and asks for details
such as the agent's and pensioner's name and contact details,
as well as requires a witness to certify the declarations.
Note that the Post Office's Customer Service Representatives
cannot process any pension voucher unless presented by
the authorised agent or the pensioner.
Paymaster Awards Postal Corporation for Sales
Growth, Customer Service
The Postal Corporation
of Jamaica (Post Corp) and four Post Offices were lauded
for their sterling contribution to Paymaster Jamaica 's growth
and customer loyalty, at the Paymaster 10 th anniversary
awards function held at the splendid Caymanas Golf and Country
Club on Sunday, December 2, 2007.
Post Corp, along with the General Post Office ( Kingston
), Ocho Rios PO ( St Ann ), Port
Antonio PO ( Portland ), Montego Bay #1 PO (St James), and May Pen PO (Clarendon),
were among the celebrated sub-agents for Paymaster Ja. The event was the Paymaster
Jamaica Limited 10 th Anniversary Luncheon and Awards held at the Caymanas
Golf Club on Sunday December 2, 2007 that highlighted the Paymaster team's
longest serving members. (more)
Health Fair 2007
The Post and Telecommunications Department's
health fair held at the Central Sorting Office in Kingston
last Thursday, November 29, 2007. Tremendous emphasis was
given to 'health'
issues, but notwithstanding this focus, there were a few 'distractions'
given the diverse range of activities and excellent product
offerings. Testing was available for eyes, HIV, diabetes,
cholesterol and other diagnostic tests, as well as medical
screening and referrals - all FREE, thanks to title
Cross . The energy and synergy from the community
was definitely in place as many persons from Norman Road
and surrounding areas came to benefit from the opportunities
for free medical checks and enjoyed the live outside broadcast
on Nationwide Radio and entertainment.
ENVELOPE SIZE FOR REGISTERED MAIL
With the Christmas holidays so
close, it is especially useful for customers to note
that they must carefully prepare all mail, as this allows
the postal service to fulfill its mandate for speedy,
safe mail delivery. Please make note of these tips on
how mail should be prepared to prevent mail dispatch
Jamaica Post urges everyone to keep in touch and
share the joy of the Holy Season by sending
a Christmas Card to family, friends, teachers, customers,
business associates and suppliers.
Special Postage Rates for Christmas Cards
We've once again provided special postage rates
for this year's Christmas season if you send your Christmas
Cards in unsealed envelopes within the specified dates:
November 1 to December 24, 2007.
We encourage you to make your Christmas
card purchases and start updating those lists now, then
send Christmas cards to all those who you wish a wonderful
holiday. Do it early so that you don't miss out on this 'deal'.
|Mrs Liz Millman (standing, left) of City College
, Birmingham , UK , displays one of the toys recently
donated by the Priory Primary School , ( UK ), to the
after-school 'play area' at the Central Sorting Office
(CSO). Receiving on behalf of the postal service is
Mrs Glennamoe McNabb (3 rd right), Deputy Postmaster
General. This project; a short-term after-school care
facility, was undertaken as part of the Human Resource
Management Unit's wholistic approach to staff motivation
by improving welfare aspects for postal workers. The
donated toys will enhance the children's afternoon
stay. Also in photo are Mrs Marcia McDonald (right),
Welfare Officer, and the son of one of the City College
Registered Letter Book' Customers Must Note
part of modernisation efforts the Jamaican Postal Administration
has introduced barcoded labels to facilitate
the tracking and tracing of registered items. Many customers
operate a registered letter book service in which a member
of the customer's staff enters the company's letters in
a book with pre-designated numbers. These letters from
the company are then taken to the Post Office for mailing.
This saves processing time (read more)
POST CODE PROJECT SUSPENDED
Published in the Daily Gleaner, Feb
The Postmaster General/CEO, Michael Gentles, wishes
to advise the public that Jamaica Post has suspended
the use and implementation of Post Codes until further
The Postmaster General regrets any inconvenience
caused by this decision and assures customers that
in its role as a facilitator of communications for
development, Jamaica Post will continue to seek cost-effective
solutions that enhance the quality of its service
and maintain Jamaica's prominence in the global communications
Many Customers ask questions related to their mail and so we from time to time
publish tips to help simplify your mailing needs.
Jamaica's Mail Tracking Advances Further With
The term 'High-Tech' is usually
associated with some element of computer use, so it's
not surprising that the new barcoded labels being introduced
by the Jamaican Postal Administration for tracking Registered
Letters utilise a digital format for data to be captured
by a computerised scanner.
that's the only way forward",
says Postmaster General/CEO, Michael Gentles. He outlined
that the background to this development was the result
of on-going negotiations between the Universal Postal Union
(UPU) and all member countries for the creation of a single
data recording format to be used internationally for tracking
specific mail items. Gentles indicated that "We will be
implementing this barcoded label format for 'Registered
Letters' as an element in advancing the pace of postal
service modernisation. This computerised method presents
significant advantages for reducing processing time and
errors from manual data input, and will boost efficiency
in this aspect of our service."
Stamps to be Launched on Friday
The public is invited to the official launch of Postage
Stamps for this year’s Christmas series, to be held
at the Institute of Jamaica, 10 East Street, Kingston,
on Friday November 9, 2007, at 10am.
The event highlights
a few of the varieties of Jamaica’s
unique flowers, some of which are endemic to the island.
Among the invitees will be representatives from organisations
within the horticultural and agricultural industries as
well as a variety of business interests.
Please note that
for this occasion, access to the Institute of Jamaica building
will be via the Tower Street entrance.
Post Week highlights - photos + captions:
- World t Week Church Service, Sunday Oct 7, 2007:
- World Post Day
Festivities at May Pen PO on Tue Oct 9, 2007
- Minister Clive
Mullings' First Visit to the Central Sorting Office
on a familarisation tour
Thursday Oct 11, 2007
The Centenary of Scouting (1907 - 2007) stamps released
on July 9 to mark the foundation of the Scouting movement
worldwide consists of four postage stamps and a Souvenir
Although founded in 1907 by Lord Robert Baden-Powell,
Scouting came to Jamaica in 1910, with the first troop
being started in Brown’s Town, St Ann, by the
Rev J W Graham.
The stamps are issued in the following denominations:
$5.00, $10.00, $30.00, $50.00, $70.00 and $100.00.
One exceptional design element is that the $50 and
$100 stamps form part of the Souvenir Sheet which
has as its background, a montage of an array of flags
from a variety of countries and interlocked Scouts’ hands
depicting the many races and countries involved in
Scouting across the globe. Additionally, First Day
Covers are available for $265.00, and a special Souvenir
Sheet First Day Cover will also be offered at a price
Club ‘Summer Rally’ Finals on Friday
After many weeks of competition in a number of sporting
pursuits, it’s time to declare the winners of the
Post and Telecommunications Department’s Sports
Club’s (PTSC) ‘Summer Rally’. The
awards ceremony is scheduled for this Friday August
24, at the Central Sorting Office (CSO), with the
finals of the football competition preceding the
TRN needed to send
Parcels & Registered
In a move to conform to Ministry of Finance regulations,
the postal service now requires customers sending parcels
and registered mail to overseas destinations to present
their TAXPAYER REGISTRATION NUMBER (TRN).
ODDMAN LANE Residents:
With effect from today, August 20, 2007, customers
residing in the Oddman Lane community will need to
visit the Grant’s
Pen Post Office to receive their mail. This
temporary suspension of mail service will continue
until further notice. Jamaica Post apologises for
any inconvenience that may arise from this decision
and asks for your cooperation.
Election Day Postal Notice
Voter Registration Notices Distributed by Postal Service
Everyone registered to vote in the upcoming election is being notified by mail
of their voter registration status and the location of their respective polling
station. The Electoral Office of Jamaica (EOJ) is distributing a postal notice
to all registered voters in an effort to ensure that each registered voter is
aware of the polling station to which he/she is enrolled. Jamaica Post is facilitating
this communication process in association with the EOJ, so look out for your
voter registration notice. Customers who get mail via general delivery are encouraged
to keep checking at their post office.
| Sample of the Voter Registration
notice being distributed by the postal service in association
with the Electoral Office of Jamaica (EOJ).
International Postal News
Postal Service Delivers ‘Harry
Eager Customers Worldwide
Information received through the Universal Postal
(UPU) corporate communications unit indicates that the
harmony between the global postal service and ‘e-shoppers’ is
at an all time high. With millions of copies of the seventh
and final ‘Harry Potter’ novel released
for sale on July 21, 2007, those who placed their
order by mail, phone or Internet and were eagerly
looking out for their postman to deliver this much-anticipated
book were not disappointed.
service stamps mark on abolition bicentenary
The Gleaner June 18, 2007 Pg. B12
It was a delightful event, interspersed with
apposite reflections on the past, fascinating musings on
the present, and with motivational expressions of intent
and noteworthy challenges for the future.
The launch of the postage stamp and philatelic souvenir ñ a first-day
cover ñ to commemorate the bicentenary of the abolition of the transatlantic
trade in Africans (1807-2007), held at the postal service headquarters, Central
Sorting Office (CSO), on Thursday, June 7, was truly an occasion for reflection
and forward thinking.
put muscle into Labour Day
A NUMBER of projects were undertaken at post offices in observance of Labour
Day this year. The extent to which many communities supported their post office
was indeed encouraging. Projects varied in scale, but they
were predominantly clean-up or beautification campaigns. Postmaster at Ewarton
P.O., Hyacinth Thorpe-Baker, was interviewed while busily scrubbing the metal
screen mesh at that location’s Labour Day project.
Corp has new stamp collection
ARE YOU interested in the collection and study
of postage stamps, postmarks, and related materials?whether
new or old? The Jamaica Postal Corporation has added a
new design and product to the face of its stamp
collection. The stamp was displayed at its launch in commemoration of the
bicentenary of the abolition of the Transatlantic trade in Africans to Jamaica
(1807-2007) at the Central Sorting Office in Kingston.
Post Corp partnering for growth
IN MARKETING its ‘Magnum’ tonic
wine via a promotion, Lascelles Wines and Spirits (Lascelles)
has teamed up with the Postal Corporation of Jamaica
(Post Corp), in that Post Corp handles a component
of the customer response logistics.
mail service to resume
The Gleaner May 12, 2007 Pg. A4
The Postal Corporation of Jamaica (PCJ) will be
resuming its express mail service next week Friday, following
Gordon Brown, public relations officer for the PCJ, told The Gleaner yesterday
that the agency was forced to suspend the service because of the unavailability
Coop retooled to boost customer service
APART from its focus on providing members with a variety of financial products,
the Postal Coop Credit Union that serves postal staff and their
families is now able to boast of customer service improvements that will
redound to the members’ benefit. Among the changes are: a remodelled waiting
area, new computers and revised operational procedures that expedite processing
time for members’ requests.
service curbing mail contraband
BASED ON the trend of unscrupulous persons using mail to transport many
types of contraband, the postal service is now even more vigilant in its analysis
of mail items to detect such infringements and contain them.
An electronic-wave security scanner – dubbed an ‘X-Ray’ machine
in normal parlance – was recently put into service by Jamaica Post.
It was acquired to facilitate the security forces in their scrutiny of mail
items to boost the customary security screening operations.
integration lauded at CWC stamp launch
THE JAMAICAN postal administration has seen significant response since it released
its Cricket World Cup (CWC) 2007 postage stamps on February 28. In a ceremony
to officially launch the Jamaican stamp series held at the
PCJ Auditorium on Trafalgar Road, St. Andrew, on March 16, presentations
of the set of stamps were made to Ambassador Courtney Walsh and ‘Collie’ Smith’s
family (represented by Lindel Wright, brother of the late West Indies
batsman), as well as the Jamaica Cricket Association and the National
Library of Jamaica.
Cup traffic changes for CSO
ALL CENTRAL Sorting Office (CSO) team members are to note that there
will be changes to both pedestrian and vehicular traffic flows necessitated
by the Cricket World Cup 2007 matches at Sabina Park in Kingston.
Jamaica Post staff and customers are advised that in order to access the
postal service headquarters – CSO – vehicles will be required
Upper Elletson Road and then turn on to Norman Road. This arises from
the closure of South Camp Road for the duration of cricket matches.
model for further postal service modernisation
POSTMASTER GENERAL/CEO Michael Gentles is pleased
that corporate Jamaica has identified Jamaica Post as an
entity worthy of pursuing mutually beneficial marketing
ventures. In a statement to The Gleaner Company,
Gentles expressed the view that the postal service can
no longer be regarded as the same organisation as in its
historical roots, given its immersion into a new organisational
Post advances ‘business mail’ concept
JAMAICA POST’S new approach to its business mail service – the
Corporate Mailroom – is specifically targeted
to volume-oriented business
mail. In particular, the MegaMail service is proving to be quite useful to
the target customer-business operators based on the sustained increase in business
CONGRATS TO the Jamaica Customs Department in celebrating Customs Week. That
organisation is a vital partner in facilitating our mail
communications mandate and so we have published these tips to help our mutual
customers avoid problems with their mail.
to customer care
The following is the New Year’s message
by Postmaster General Michael Gentles, who is also
chief executive officer of the Postal Corporation
THE NEW Year begins with my kudos to the postal team
regarding their efficiency over the recent Christmas
holiday. This results from a dedicated staff as well
as our involvement in the Caribbean Postal Union’s
Christmas mail project. Thus, our global arrangements augur well as
our core business is mail communications.
‘2k6 CSO health fair highlights’
Published: 1 January 2007, The Gleaner
‘Mail that never gets there’
Published: 12 February 2007, The Gleaner
‘Functions of the Post Corp board’
Published: 19 February 2007, The Gleaner
‘Send the entire sheetlet, not just the stamp’
Published: 2 April 2007, The Gleaner