Letter Box MUST be at your Gate for delivery
Deputy Postmaster General (Administration), Mrs Glennamoe
McNabb, is 'talking tough' regarding the long-standing
need for postal service customers to have a letter box
installed at their gate to receive mail.
The postal executive
indicated that the previous stance of a plea for conformity
has now shifted to a policy decision. She stated: "The
postal service, being mindful of our mandate to deliver
to the address - and by that I mean at
the gate, not the front porch or the receptionist's desk - is
seeking to effectively perform its communications role
while protecting team members.
Traditionally, Postmen have
assisted persons without a letter box on the gate by carrying
their mail to the door, but you will now have to assist
them by getting one installed, as the mail service provider
is now about to implement a new "official policy" on the
matter. "Since the article
published in The Gleaner of
May 8, 2006, in which we appealed to customers, we have
continued to record instances in which Postmen have been
bitten by dogs when assisting customers by carrying their
mail to the verandah. We note in such situations the repeated
reluctance of residents to provide medical treatment financing
or reimbursement for the wounded Postman.
This poses a
serious threat to our wish for them to go over and beyond
the call of duty. This must now, therefore, be delineated
by an official policy on the matter. According to McNabb,
problems created for the friendly 'Postie'
in your neighbourhood include- but are not limited to-
the very grave danger of being attacked by dogs and taking
much longer to complete a delivery route. When the Postman
arrives at a premises that does not have a letter box, he/she
rings the bell to alert occupants to come for their mail.
If no one is available then the mail for that address will
be returned to the General Delivery at the post office which
serves that address. Of course, if a letter box is at your
gate you avoid this consequence.
Jamaica Post maintains its commitment to constantly improving
its quality of service and therefore implores customers
to have a letter box placed at their gate. They are available
at most hardware and haberdashery stores in different sizes.
Customers: the Postman's commitment is to deliver to the
address, meaning at the gate.
Photo by Gordon Brown:
Keith Hendricks of Vineyard Town Post Office ( Kingston
3), is seen completing his mail delivery at a gate
in this file photo. Traditionally, Postmen have assisted
persons without a letter box at the gate by carrying
their mail up to the door, but you will now have
to get one installed, as the postal service is about
to implement a policy restricting Postmen to deliver
only to the gate and not enter premises.